Reference

Privacy Policy for Your mahabet Account

mahabet keeps your Privacy Policy simple to read: we explain what account data we collect, why we store it, and how you can ask for corrections.

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What This Policy Covers

mahabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This notice applies to your mahabet account in Indonesia and to any privacy request we receive through our support channels. Where local law permits, we collect only the details needed to open, secure, and service your account: name or handle, email or phone, device type, browser,

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login logs, and transaction references from DANA, OVO, GoPay, or QRIS. We also keep support messages and verification records when you ask us to update account details. If a local rule says something different, we follow that rule first. Some settings are stored in cookies so
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your device remembers language and the last page you opened.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

How To Reach Us

If you need to correct, export, or close the privacy details tied to your account, use live chat, email, or the form in your account area.

HOW WE HANDLE

How We Handle Your Data

We keep privacy handling tied to the account flow, not vague promises. When you sign in, we record the session, device, and last action so we can spot unusual access, whether you…

Data We Collect

We keep account name or handle, email, phone, device type, IP, browser, login time, and wallet references from DANA, OVO, GoPay, or QRIS when they touch your account. We do not ask for more than the task needs.

Cookies On Your Device

Cookies remember language, session, and the last page you opened, so your phone or desktop does not reset every time. If you clear them in Chrome, Safari, or your app browser, those settings start fresh.

Security Checks

For password resets or changes to stored contact details, we may send a one-time code to your email or phone. We also log sign-in attempts so we can spot access from a new device or location.

Retention Rules

We keep account and payment records only for the period needed to run the service, settle a request, or meet legal duties. After that, access is reduced or the record is removed as allowed by law.

Request Changes

If you want a correction, export, or deletion check, send it from the account area or through support. We will ask for a matching email or phone check before we change sensitive details.

Contact Path

Reach us by live chat or email, then use the same account details you registered with. We reply in English and simple Indonesian during 10:00-22:00 WIB.

Questions About Your Privacy

These are the privacy questions we hear most from Indonesian account holders. Each answer points to the data we hold, the checks we use, and the way you can ask for a change. If something is not clear, send the same question through live chat or email and we will confirm the account record before we act.

We collect the details needed to create and secure your account: name or handle, email or phone, device type, browser, login logs, and wallet references that appear when you use DANA, OVO, GoPay, or QRIS.

Yes. Send the request from your account area, live chat, or email, and we will verify the email or phone on file before making changes. That keeps the update linked to the right account.

Cookies remember your language, session, and the last page you opened, so you do not need to reset the same settings each time. If you clear them in your browser, those preferences start again.

We keep payment records only for the time needed to run the account, settle a request, or meet legal duties. After that, access is reduced or the record is removed when the law allows.

Only the people and systems that need it to run your account, process a request, or meet legal duties can access it. We keep that access limited and tied to the task, not open to everyone.

Use live chat, email, or the form in your account area. We will confirm your identity with the email or phone on file, then tell you what we can share, correct, or remove under local law.

Yes. Where local law permits, you can ask for access, correction, or a removal check for the data tied to your account. If a local rule says something different, we follow that rule first.

Privacy Policy for Your mahabet Account

How To Reach Us

How We Handle Your Data

Data We Collect

Cookies On Your Device

Security Checks

Retention Rules

Request Changes

Contact Path

Questions About Your Privacy

01 What data do you collect when I open an account?

02 Can I ask you to correct my account details?

03 How do cookies work on my phone or desktop?

04 How long do you keep payment records?

05 Who can see my private data?

06 How do I ask for a copy or removal check?

07 Does local law change what I can request?

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